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Helleexx
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Sky Movies HD Channels Picture Scrambled Pixelated

Having issues with my Sky HD Movie Channels. Channels effected are....Sky Greats, Action, Thriller, Drama, Scfi/Horror. The picture is scrambled and unwatchable....can anybody help or do i need to contact Virgin. 

 

 

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Helleexx
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Re: Sky Movies HD Channels Picture Scrambled Pixelated

Also got the same issue on the Sky Sports HD Channels

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ozsat
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Re: Sky Movies HD Channels Picture Scrambled Pixelated

Sounds like a local signal issue - you'll need to call 150 for a quite reply.

==================================
V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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Forum Team (Retired) Rebecca_G
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Re: Sky Movies HD Channels Picture Scrambled Pixelated

Hi Helleexx,

Thanks for getting in touch and Welcome to the Community Smiley Happy 

I'm sorry you're having some trouble with the picture on some of your channels at the moment. 

I can see some signal issues on your V6 box at the moment that will be causing this, so I'd like to arrange for an engineer to come and take a look for you. 

I've sent you a private message so that we can arrange an appointment, you can find it by clicking on the purple envelope in the top right corner of your screen. 

Take care 

Rebecca 

 


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