Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Replacement remote

Shellectric
Joining in

on ‎02-02-2022 17:19

Hi all. My remote has been on the blink for a few months but the link on the website to request a new one doesn't work. Any advice on how to get a new one?

Cheers

 

Matt

0 Kudos
3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

on ‎02-02-2022 17:25

Have you tried loading the page in a different browser - Chrome, Firefox, Edge for example?

If that doesn't work, then you can either call in to request one, or wait here for staff to respond.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

LittleMick73
Superstar
In response to japitts

on ‎03-02-2022 23:16

Hi phone 150 free from a virgin phone or 0345 454 1111 from any other phone and go down the TV faults route.Regards Micky

Akua_A
Forum Team
Forum Team

on ‎06-02-2022 14:19

Hi @Shellectric,

Welcome to our community forums and thank you for your first post.

Sorry to hear you were having issues with your remote. I have been able to access your details on our systems and I can see you recently contacted our team to get this resolved. Was this issue fully resolved with our team? Do you need any further help?

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos
Top