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Replacement V6 box setup - cannot receive channel information

Hi

 

Ive just received a self-setup replacement V6 box. During setup it downloads software via wired internet, but then gives error message S102 "Cannot Receive Channel Information" when it gets to 33% of trying to download the channel info. It then offers to reboot, but the same happens after the reboot.

Does anyone know how to resolve this?

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Re: Replacement V6 box setup - cannot receive channel information

Hi, if you PM me your account number, area reference and Serial number of the V6 I will have a look at this for you

 

Regards

Rich

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