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Repeated signing into iPlayer

bronzeunicorn
Joining in

Recently I have had to sign into iPlayer each time I want to use it through my V6 box.  I don’t have to do this from any other device that I watch iPlayer on, including accessing it through the Smart TV function of my television.  Why is the V6 box making me do this?

3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

Signing in, is a BBC-function, but are you saying that after signing in once that you have to do so again on subsequent occasions?

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Yes, every time I go into it via the V6 box, even though the message I get after I’ve signed in says I won’t have to sign in again.  I don’t have to when I’m accessing it via a different device, so don’t think it’s an issue with my account.

Gareth_L
Forum Team
Forum Team

Hello bronzeunicorn, 

Sorry to hear this is happening. I can imagine it must be annoying. 

Are you accessing the App directly to watch the content or are you going via the catch up on the Guide?

Gareth_L