• 1
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

Repeat errors and engineer visits

I have only had my equipment for a week (quick start) and have had 2 visits from engineers to try fix my tv faults. Had the error code W02 which would clear after a reboot then appear again after a short time. The engineer yesterday replaced the quick start cables and it all seemed okay. TV was on for half an hour and then got V53 error. Rebooted and tv came back on. After 10mins got the W02 error again. 

So I have had no tv for a week now. 

What can we do to sort this? 

Tags (1)
0 Kudos
  • 300
  • 126
  • 106
Forum Team
Forum Team
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Repeat errors and engineer visits

Send me a pm with postcode, account number and area code if you know this and I will look into it for you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Thanks Scott

If my answer was helpful to you please mark you post as helpful answer and consider leaving kudos.

Want to do right by your nearest and dearest and both earn a £50 credit off your bill? It's simple, Just text ‘RAF 92082 to 80011 with your postcode, account number, friend's name and phone number, so we can call them now.

Here to help! I'm a technician helping out whilst working from home. Find out more