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Asunder
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Rented movie

Rented Commuter to view in HD for £4.99

Unwatchable, playback juddery.

Switched box on and off and altered setup on TV.

Never had to do this before and regularly pay per view.

Can I expect a refund?

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michaeldavis
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Re: Rented movie

Not really a V6 issue but more than likely a TV issue



You can't learn anything from a mistake until you admit that you've made it.
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Asunder
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Re: Rented movie

TV working perfectly, including other rented movies, Netflix, now TV etc.

Can't risk this happening again so will no- longer rent movies if there is no assistance for films that do not play correctly.

Thanks for the reply

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Forum Team (Retired) Rose_B
Forum Team (Retired)
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Re: Rented movie

Hi Asunder,

Thanks for posting and I'm sorry to learn that you're experiencing problems with a film you had purchased.

I'd certainly like to look into this so I'll just need to confirm further information.

I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.

Talk to you soon

Rose
Forum Team


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