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morganbustin20
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Remote not pairing

I can't seem to get 1 of our v6 remote to pair as no green light ever flashes no matter how long i hold the buttons it won't even change the channel.

MBustin
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Moderator (Retired) Huw_B
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Re: Remote not pairing

Hi Morganbustin20, 

I'm sorry to hear that you're having trouble with one of your remote controls, and for the delay in reaching your post. 

First thing I would have to ask is if you've tried chaning the batteries - you may well of already tried this, but it's something that is often missed. 

Secondly, again regarding the batteries. Are they facing the right way, both batteries should be facing in the same direction.

Should you still be having an issue with the remote after these checks, then I'd have to ask you to give us a call on 0345 454 1111 so we can order you a replacement. 

Let us know how you got on. 

Huw


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