on 27-09-2021 18:00
Cant seem to order a new remote control through the website anymore link is broken and directs you to a "oops somethings broken" page when you go through the help steps.
Some of the buttons on the remote dont work anymore, anyone know how to get a replacement remote?
on 28-11-2021 09:21
Thanks for getting back to me @stevemcc - I've ordered the remote which should be with you within 5 working days. If we can help with anything else please let us know.
Tom
on 28-11-2021 18:00
Thanks for your help with this @Tom_F - it's appreciated. Saved me a phone call.
Might be worth mentioning the web site feature to request a remote is broken. I attached some pics earlier to show the url's and oops page.
Other than that Job done Thanks.
on 30-11-2021 18:33
Hello @stevemcc,
Thank you for the update on this, I am glad Tom was able to help you with this 🙂
Many thanks,
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