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Remote Control Broken - cant order replacement online

EnderXi
On our wavelength

Cant seem to order a new remote control through the website anymore link is broken and directs you to a "oops somethings broken" page when you go through the help steps.

Some of the buttons on the remote dont work anymore, anyone know how to get a replacement remote?

12 REPLIES 12

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Thanks for getting back to me @stevemcc - I've ordered the remote which should be with you within 5 working days. If we can help with anything else please let us know.

 

Tom

Thanks for your help with this @Tom_F - it's appreciated. Saved me a phone call.

Might be worth mentioning the web site feature to request a remote is broken. I attached some pics earlier to show the url's and oops page.

Other than that Job done Thanks.

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @stevemcc,

 

Thank you for the update on this, I am glad Tom was able to help you with this 🙂

 

Many thanks,

Hayley
Forum Team



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