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Red Button

Russ666
Joining in

on ‎14-09-2022 21:39

Red button still not working 2nd night running on sky sports football EFL games this has been reported all they said they checked it and it wasn't working for them and they would check?

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nodrogd
Very Insightful Person
Very Insightful Person

‎14-09-2022 23:16 - edited ‎14-09-2022 23:18

Yes it was working fine tonight apart from a sound issue on some of the streams.

But it now works in a different way as Sky have updated the background app.

After the Sky Sports splash screen you go back to the main channel, where there is a small blue "info" or "i" icon in the bottom left corner of the screen.

This is telling you to press the info button on the remote, which then brings up a menu with all the available streams & you then use the up & down arrows to select the one you want.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Natalie_L
Forum Team (Retired)
Forum Team (Retired)

on ‎17-09-2022 08:22

Hi Russ666, 

Thank you for your post to us here on the Community. 

We apologise for any issues faced with the red button feature. 

We have been aware of the issue and can confirm it has now been resolved.

Our apologies for any disruption caused and do please get in touch if we can assist in the future. 

Thanks, 

 

Nat
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