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Recordings not displaying

Micka33
Joining in

on ‎22-01-2022 09:01

When I go to 'my shows' page it's a list of shows that have been recorded. When I click into them nothing displays do I can't select yo watch them. My Internet has been exceptionally bad of late so wondered if that has anything to do with it? Think it might be time to switch 

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japitts
Very Insightful Person
Very Insightful Person

on ‎22-01-2022 09:32

Can you post some pictures of what you mean? This sounds unusual.

I'd recommend posting about your internet problems in the broadband section of this forum, but the only impact that should have on a V6 is potentially slow loading of thumbnails and issues with VoD.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Micka33
Joining in
In response to japitts

on ‎22-01-2022 09:52

Thanks Jay, seems to be working now. Thanks for the broadband tip I will post there as its been shocking lately 

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Kath_F
Forum Team
Forum Team
In response to Micka33

on ‎24-01-2022 12:09

Hi Micka33, 

Thanks for your post and apologies to hear you were having an issue watching your recordings. 

I'm happy to hear things are fixed and resolved for you now though. 

If you have any further issues, pop back and let us know. 

Thanks, 

Kath_F ✨
Forum Team

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