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Re: V6 remote faulty

Paul_I
Superfast

Screenshot_20220515-185706_Chrome.png

I have the same problem, via desktop or mobile.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Gareth_L
Forum Team
Forum Team

Hello Paul_I,

Sorry about this.

I can look into getting a replacement sent out 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

 

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

Post moved to a new thread.

If using an alternative browser or a private session doesn't get over this, then the staff team should be along in a day or so to pick this up.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
Forum Team
Forum Team

Hello Paul_I,

Sorry about this.

I can look into getting a replacement sent out 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L