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Re: Tv box

jamesy27
Joining in

I have this exact same issue, does this mean my box is also goosed? Spend last few hours trying to speak to someone at VM but they just keep getting me to try all the usual things I’ve tried a million times…turn off, reboot, wait 3 hours etc etc

3 REPLIES 3

jamesy27
Joining in

I have this exact same issue, does this mean my box is also goosed? Spend last few hours trying to speak to someone at VM but they just keep getting me to try all the usual things I’ve tried a million times…turn off, reboot, wait 3 hours etc etc

japitts
Very Insightful Person
Very Insightful Person

What's the issue you're having with your TV box?

It's often better to start your own thread than tack onto someone else's.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Hi jamesy27,

Thanks for your post, welcome to the Community Forums!

Sorry to hear you're having some issues with your TV box. If this error stays for longer than three hours, we'll need to get the TV box replaced.

I've sent you over a private message so I can arrange this with you.

If you're using a desktop version of the Community Forums, you'll be able to find my message at the white envelope in the top right. If on a mobile device, you can access your messages by clicking on your profile picture and going to 'messages'.
Thanks

Beth