TiVo V6 Box Stuck on StartingUp loop

[Weselgibon]

I have this exact problem. 

Spoken to virgin and they are sending out an engineer for this issue

[japitts]

Please start a new thread rather than add "me too" to someone else's 😉

Glad you've called to report this and it's in process of being resolved.

[Paulina_Z]

Hi @Weselgibon,

Welcome back to our Community Forums! Thank you for your post. I can see that your post has been made into a separate thread to discuss this issue further. 

Can you tell us a little more about this issue, and if you're still looking to have this resolved?

We'll be more than happy to assist if needed.

Thank you! 🙂

[Weselgibon]

Hi Paulina,

The issue is when I turn the box on it says welcome then starting up then the light on the front flashes amber/yellow then returns back to the welcome screen. 

Every third time it brings up a box with an arrow down that fills to a solid colour then returns back to the welcome screen. 

I hope this is enough information.

Thanks

[Alex_RM]

Hi Weselgibon,

Thanks for explaining, 

I've been able to locate your account using your forum information and can see that you have an engineer arranged regarding this.

Please keep us posted with how this goes.

Alex_Rm