on 23-05-2022 09:08
Recurrence issue since 7am this morning of no subtitles on both sky news 602 and 603 channels could someone contact the technical team to look into it please.
Answered! Go to Answer
on 23-05-2022 14:02
Hi @ianw314
Subtitles were available on Freeview, however they weren't available on my 360, and no option to turn them on.
I rebooted my 360 and the subtitles came back on.
on 23-05-2022 14:02
Hi @ianw314
Subtitles were available on Freeview, however they weren't available on my 360, and no option to turn them on.
I rebooted my 360 and the subtitles came back on.
on 25-05-2022 14:25
Hi @ianw314,
Welcome back to our community forums and sorry to hear you are having issues with subtitles.
As suggested by @newapollo, have you been able to reboot your TV box to see if the issue persists? https://www.virginmedia.com/help/virgin-tv-restart-or-reset-your-box#tab2 Is the issue ongoing and do you need any further help regarding this?
Thanks,