Repair outside brown box.

[Mymother]

My brown box need repair - during the recent storms, the cover blew off it and I cannot find it.

[Zak_M]

Good morning @Mymother. 

Welcome back to the forums & thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your omni box, I can get this sorted for you. 

I will pop you over a PM so that I can get some further information.

Kind regards,

Zak_M

[Zak_M]

Thank you for providing me that information via PM. 

I have arranged the engineer to attend, for the time, date & to make any amendments, please visit your My Virgin Media account.

Kind regards,

Zak_M

[Mymother]

Thanks Zak.