on 24-08-2021 02:25
Hi Kayley,
I'm getting exactly the same issue as you, around the same time.
Tried the switch off/on, same thing.
😞
on 24-08-2021 08:53
Is this error still happening now? If it is, and your co-ax connection is finger-tight, there's 3 checks I'd go for as a starter for six...
1: Is this happening on all broadcast channels, or just particular ones?
2: Does OnDemand still work ok?
3: Is anything reported on the local status line - 0800 5610061?
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on 25-08-2021 13:28
I forgot to update post this yesterday, it's all working again now.
I basically left the V6 unplugged for 8 hours, then powered it up in the morning.
Took a little longer to load up when switching on, but that was probably updating all the channels.
Thanks.
on 25-08-2021 13:33
All working now, since leaving it unplugged for 8 hours.
on 27-08-2021 13:41
Hi there @A_M1
Thank you so much for updating us and I am so glad to hear that this has been resolved!
Should you need any further assistance please don't hesitate to return to our forums for guidance!
Thanks again.