on 24-08-2021 02:53
Same here. It's been down since around 00:30-01:00, I was watching Prime at the time so did not notice until I switched back. Looking at Downdetector it looks like another mass outage, looks like Sky also went down soon after.
on 24-08-2021 08:56
Is this error still happening now? If it is, and your co-ax connection is finger-tight, there's 3 checks I'd go for as a starter for six...
1: Is this happening on all broadcast channels, or just particular ones?
2: Does OnDemand still work ok?
3: Is anything reported on the local status line - 0800 5610061?
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on 24-08-2021 19:56
@japitts The error seemed to have cleared itself overnight. It was all channels at the time though.
on 26-08-2021 20:11
Hi @Aszrayel
Thank you for popping back to let us know that the issue has cleared itself, I'm glad to hear things are bcak up and running for you now.
If you have any further problems please let us know.
Kind regards,
Serena