on 17-12-2021 15:32
Our V6 box did the same this morning. Followed the instructions in this thread, went through the obligatory trouble shooting over the phone including 2 different ways of powering the V6 on/off. Result engineer arriving Monday. I’ll be disappointed of he/she doesn’t have a replacement V6 on the van!
Thanks for the advice.
PS. Once the availability of cheap solid state storage chips improves, hopefully a V7 box won’t have a slightly less reliable hard disk to fail!
Bob
on 17-12-2021 16:07
The hardware is identical between the V6 & 360, so there won't be V7 😉
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on 20-12-2021 11:46
Hi @RD00752 thanks for posting and welcome to our community.
Sorry to hear your hard drive on your V6 has gone. Please do keep us updated with how the tech visit goes?
Regards
Lee_R
on 20-12-2021 13:38
VM engineer arrived around 9am, agreed it was time for a new Tivo box. Installed box and updated software by 0930. Also checked the cable entry sockets - we have one for TV and one for broadband. Broadband was the new type so OK, TV was old type so replaced the protective fuse (in case of lightning strikes apparently). Good job and new box now working fine.
on 22-12-2021 13:56
That's brilliant to hear @RD00752!
If you do have any more issues regarding this, you can always pop up on the forum and we can run through some further checks 😊.
Thanks,