Amazon Prime App not playing any content

[Richardr1]

Did you find a solution?

The same seems to have happened to me on my V6 box.

It is nothing to do with my Amazon account - which works fine on my TV, and other instances I have. It logs in fine, and gives the screens expected.

It isn't the connexion as, for example, the BBC iPlayer works fine through the V6 box.

It just doesn't play any video.

[Nathan_B]

Hi there @Richardr1,

thanks for your post. Was this in reply to a comment on another thread as I am unable to see any previous comments.

Would you mind expanding on this issue please so I can try to help?

Regards

Nathan

[Richardr1]

It was originally - someone else had exactly the same issue as me, Amazon opening but failing to play once an item is chosen.

This does seem to have resolved itself for now, items have begun to play again.

[Ayisha_B · Accepted solution]

Thanks for clarifying @Richardr1

Glad to hear it seems to have resolved itself 🙂

If you need any further help, just give us a shout. 

Have a great day!