This might be if the tivo or v6 has lost connection to the VM servers.
Can you go to the main menu
Help & settings
Connect to virgin media server
Hopefully that should update your tv guide for you once download is complete.
I am a Virgin Media field technician. All and any advice given is based on my experience in the field or my personal experiences with my own equipment at home. If my answer was helpful to you please mark as helpful or consider leaving some kudos.
¤ Why not save yourself £50 by referring a friend to Virgin Media. For more info please DM me ¤
Here to help! I'm a technician helping out whilst working from home. Find out more