Menu
Reply
  • 2
  • 0
  • 0
Beccapugh
Joining in
331 Views
Message 1 of 6
Flag for a moderator

Power lead replacement

Hi, we have purchased the two box package and need a replacement power lead for the second box how do I source this and for how much please 

0 Kudos
Reply
  • 945
  • 79
  • 128
michaeldavis
Well-informed
315 Views
Message 2 of 6
Flag for a moderator

Re: Power lead replacement

Your best option is to telephone as it can take a week or more for a moderator to reply to your post.

150 from your Virgin Media phone or mobile

or

03454541111 from any phone

Lines are open

Mon to Fri 8am-9pm, Sat 8am-8pm, Sun 8am-6pm



You can't learn anything from a mistake until you admit that you've made it.
0 Kudos
Reply
  • 2.94K
  • 295
  • 508
LittleMick73
Trouble shooter
302 Views
Message 3 of 6
Flag for a moderator

Re: Power lead replacement

Hi If it wasn't included in the box you shouldn't have to pay for it, as the other poster has said you are better off phoning they should send one in the post, as I have read on here the moderaters are not empowered to send out power cables.Regards Micky
0 Kudos
Reply
  • 2
  • 0
  • 0
Beccapugh
Joining in
294 Views
Message 4 of 6
Flag for a moderator

Re: Power lead replacement

HI I believe it wasn’t included in the box however it was year or so ago that we got them but had no need for the other box until now so hadn’t noticed a missing lead

0 Kudos
Reply
  • 945
  • 79
  • 128
michaeldavis
Well-informed
279 Views
Message 5 of 6
Flag for a moderator

Re: Power lead replacement

Just phone and tell them that your pet rabbit has chewed through the lead and they sort out a replacement.

Once you have the replacement power lead you will need to phone up to enable the 2nd box.



You can't learn anything from a mistake until you admit that you've made it.
0 Kudos
Reply
  • 1.36K
  • 59
  • 106
Forum Team
Forum Team
256 Views
Message 6 of 6
Flag for a moderator

Re: Power lead replacement

Hi Beccapugh,

 

Have you been able to get that ordered?

 

Thanks Joe_F

0 Kudos
Reply