Postbox view advertisements?

[drumsticks]

This question should be on the Virgin TV board, but can't access it. Says "not enough privileges"?

However, recently some advertisements and program trailers are showing postbox view. That's a solid black line top and bottom of screen. And sometimes a solid black line on left and right of the picture. Anyone know why this view has started to appear?   

[japitts]

The TV-board was ringfenced a year or so back.

Are you asking about the lead-in adverts on VoD programmes?

[drumsticks]

No, ITV as that's the only channel (as far as I know) that has commercial advertising. But don't know if the same using freeview or similar? Only access TV through Virgin.

[japitts]

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@drumsticks wrote:

No, ITV as that's the only channel (as far as I know) that has commercial advertising.

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The BBC is the only broadcaster who is substantially advert-free - everyone else carries adverts. As far as Freeview-based channels go, C4 & C5 both carry adverts.

[drumsticks]

I was watching a C4 program last night (emergency hospital) and all of it was postbox view. Couldn't find a way to remove the solid wide black lines top and bottom? Can anyone help with this?

[BenMcr]

What TV do you have and what are the aspect correction ratio settings as described in the help article here

https://www.virginmedia.com/help/tv/change-tv-box-settings

[LittleMick73]

Hi as BenMcr has said this will be the aspect settings on your box or possibly on your TV. Regards Micky

[drumsticks]

Not on my TV. The postbox view is not selected. However, I'll have a look at the channels that have advertising on another TV station and see if the same as on Virginmedia?