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Cwatcyns
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Poor picture quality

Please can someone help.

Bought a new 4k Ultra HD tv yesterday and the picture quality from virgin is poor.

I have checked the video output and it's all as it should be 2160.

Watching tv through the tv apps are all clear and fine just issues with virgin media.

Using hdmi cables that virgin supplied with the V6 box.

 

Any help will be welcomed.

Thanks

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Cueball99
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Re: Poor picture quality

Have you set the TV up or just used the out of the box settings? You'll need to fine tune it to get the best picture from a HDMI source. 

Google for recommended settings.

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Cwatcyns
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Re: Poor picture quality

Hiya,

I believe I did do this yes.

I googled and was guided through virgin media settings. This has made no difference. 

🙂

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Cueball99
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Re: Poor picture quality

No not the Virgin settings, your TV's settings. There are usually lots of processing features added to TV's that can be very detrimental to SD broadcasts. You need to find recommended settings for your TV and see how that changes things for you.

Have a look at this for a guide, plenty more info around or on you tube to help you.

https://www.techradar.com/uk/how-to/television/tv-setup-guide-14-tips-for-getting-the-best-picture-q...

 

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Cwatcyns
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Re: Poor picture quality

Ah, sorry.

Yes I have also tried this. Just need to try the motion plus. Apart from that I've tried everything else.

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Forum Team (Retired) Ben_N
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Re: Poor picture quality

Hi Cwatcyns,

 

Sorry to hear about the issues you've had.

 

How are things looking at the moment?

 

Thanks

Ben_N

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