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Rbrookbanks
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Message 21 of 23
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Re: Poor Sound Output & Low Volume

Any update from Virgin on this?

If I take the sound from my TV to my Av kit it's fine but if I use the optical out the volume is really low and I'm told there's a humming by people with better hearing than me.

The exact same equipment worked fine on the old box.

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Laurence9696
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Message 22 of 23
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Re: Poor Sound Output & Low Volume

Does HDMI improve the sound?

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Rbrookbanks
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Message 23 of 23
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Re: Poor Sound Output & Low Volume

HDMI isn't relevant in this scenario, the equipment is all connected optically and always has been. The only change is to the latest Virgin box.

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