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Nigel_F
On our wavelength
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Message 11 of 88
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Re: Pixellation

I have been experiencing pixellation for a  while. An engineer came a few weeks back and said the signals and SNR all looked good but torqued up the connectors as he said they were a bit loose and that could cause it.

We got more pixellation (worse yet) all the way through a program recorded as follows:

ITV HD (113)
22/4 21:00
Havant / Area 20

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LittleMick73
Trouble shooter
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Message 12 of 88
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Re: Pixellation

Hi Monday 22nd 14.15 to 15.00 BBC 1 HD Walthamstow East London area 22.Regards Micky 

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dubbsy
Tuning in
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Message 13 of 88
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Re: Pixalation - Admin please

Seems to be all, but  I have not tested all 130 off then, for sure the main ones and Defoe the main HD channels

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tboman
Up to speed
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Message 14 of 88
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Re: Pixellation


@ModTeam wrote:

Hi, we are aware some customers may be experiencing issues with pixellation at the moment.

Our support team are currently working on this issue. If you are experiencing problems with pixellation please advise us of the following information which will aid in our investigation:

  • Channel Number - BBC HD (108) ITV HD (113)
  • Time of issue - Occurs daily, last seen during the evening of 24th April (as not using V6 last night). Also seen in recording of ITV HD during The Bay 10th April.
  • Town/city/area reference - Church Crookham GU52 - Area 26

Thank you

Mod Team


 

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Oliwatts
On our wavelength
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Message 15 of 88
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Re: Pixellation

Hello again,

  • Channel Number - ITV (103) C4 (104), ITV+1 (114).  "There is a problem with the signal for this channel".  Previously seen on other channels including Dave and CBBC (701).
  • Time of issue - Occurs daily, last seen this evening of 25th April @ 19.50.  But experience often is varying levels of disruption, typically bad and progressively gets worst.
  • Town/city/area reference - Bournemouth, BH10 - Area 20

 

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North23
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Message 16 of 88
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Re: Pixellation

Channels - most HD, but worst on ITV and Dave, and getting worse on BBC

Time - every day. Some channels simply can't be watched any longer

Town/area ref - Newcastle upon Tyne, area 02

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Oliwatts
On our wavelength
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Message 17 of 88
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Re: Pixellation

morning,

Channel: CBBC (701), CBeebies (702).  Completely unwatchable.

When turning over it retained the picture from the last channel, ITV (113), as it worked to try and produce the image on the actual channel.

When: today 26 April 19, 07:55.

The diagnostic tools available via the website return an OK status.

Area: Bournemouth, BH10.  Area code 2020190426_080636-01_compress_36.jpegVery common image of my pixelation issues

 

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Deka
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Message 18 of 88
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Re: Pixellation

I have been having this problem for a week or so.

do I post the info re. channels as a reply to this thread?

I'm in Worcestershire Area 04
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billinglis34
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Message 19 of 88
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Re: Pixellation

We are having problems with pixellation on recordings of both BBC1 and STV since Thursday. We are in Troon, Ayrshire. we had thunder and lightning storm on Thursday. 

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MarkOD07
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Message 20 of 88
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Re: Pixellation

Re Pixellation

  • Channel Number - All Channels - No TV for 3 days now. Internet now also affected
  • Time of issue - Permanent
  • Town/city/area reference - Wigan area