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chops
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Pixellation and low signal only on Sky News

Is there currently a low signal problem with channel 602 (Sky News) ?

 5 of the 6 tuners on my V6 work fine with other channels (100% signal strength 44dB SNR) except for the one  tuned to channel 602  (frequency 115 MHz) -  the signal level drops to 70% SNR drops to 28dB. 

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Superuser
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Message 2 of 7
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Re: Pixellation and low signal only on Sky News

If you change the channel on the tuner with the low SNR, does it stay low or increase to 40+ dB, like the others?

If it stays low, perhaps it’s a defective tuner.

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chops
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Re: Pixellation and low signal only on Sky News

Not a defective tuner as if changed to another channel the SNR is at 40+ dB.

Is the channel frequency of 115MHz prone to interference more than others ?
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chops
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Re: Pixellation and low signal only on Sky News

This problem seems to be affecting the other SKY channels as same low signal strength and SNR for Pick TV (channel 123)…..

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Moderator (Retired) Huw_B
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Re: Pixellation and low signal only on Sky News

Hi Chops, 

I'm really sorry to hear that you've been experiencing issues with some Sky Channels and Pixellation. I've run some checks on your equipment, and I am having issues connecting to them. If you're still having issues, could you please restart your set top box and let me know when this is done. I will then run the testing again. 

Many thanks and apologies again. 

Huw


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chops
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Re: Pixellation and low signal only on Sky News

Hi Huw,

A few days after I posted the problem of low signal strength on the Sky channels resolved itself and it's now back to normal - so it must have been a network fault or something similar.

Thanks,

Chops

 

 

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Moderator (Retired) Huw_B
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Re: Pixellation and low signal only on Sky News

Thank you for coming back and letting me know Chops, 

Apologies once again for any inconvenience caused. 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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