So going by the huge amount of posts on here complaining about pixellation at the moment, it wouldn't be unreasonable of me to think that Virgin is currently suffering a widespread problem.
I recently renegotiated a new contract because of the impending price rise, however last night the pixellation issue got do bad that I had to turn the V6 off and watch TV via freeview on my TV set.
This got me thinking about value for money, I love Virgin but... The moment I have opt for freeview due to technical faults I feel VM stops being value for money.
I still have time to cancel my contract and will have to think very hard to justify paying £90 for a service which at the moment is letting me down.
I must agree with you. Costs going up, service going down. I think it is Freeview and Netflix for me in future. Probably keep broadband and landline phone, but TV channels just getting too expensive at over a grand a year.
Thank you for reaching out to us in our community.
What channels are you having the issue with?
Does it happen at a certain time?
Have you reported this to our faults team?