on 17-02-2022 19:34
Hi there,
We're aware some customers in southern England may be experiencing freezing/blocking pictures on their Virgin Media TV service.
Our teams are working on this issue right now and hope to implement a resolution soon.
Updates on known service affecting issues in your area can be found here: https://virg.in/servicechecker or by calling 0800 561 0061.
Best,
Michael_JK
Community Moderator
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