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swblue1959
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Onkyo NR747, samsung tv netflix doesnt work when using the amp

I the above 4k samsung and for 6 months everything was fine, now netflix works fine through the tv but not when using the amp, onkyo insist its a virgin issue has anyone else had this issue and can any one help?

thanks

Ian

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Roger_Gooner
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Re: Onkyo NR747, samsung tv netflix doesnt work when using the amp

What doesn't work?

And have you connected the V6 to the Onkyo's HDMI 2?

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Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
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swblue1959
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Re: Onkyo NR747, samsung tv netflix doesnt work when using the amp

yes connected to hdmi 2, just get unable to play try again later, works fie when the amp is off

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Roger_Gooner
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Re: Onkyo NR747, samsung tv netflix doesnt work when using the amp

Apps such as Netflix need a good network connection (Ethernet is best).

What about the other V6 apps such as YouTube and BBC iPlayer?

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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swblue1959
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Re: Onkyo NR747, samsung tv netflix doesnt work when using the amp

yes all fine

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Roger_Gooner
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Re: Onkyo NR747, samsung tv netflix doesnt work when using the amp

Just confirming: have you got the Onkyo in HDMI pass-through mode and Netflix works when the Onkyo is in standby?

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Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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swblue1959
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Re: Onkyo NR747, samsung tv netflix doesnt work when using the amp

yes works fine when amp is in standby, sorry i'm not sure what pass-through mode is? 

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Roger_Gooner
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Helpful Answer

Re: Onkyo NR747, samsung tv netflix doesnt work when using the amp

You can configure the Onkyo in HDMI pass-through mode to enable audio and video to pass through unprocessed to the TV when in standby. The TV's speakers would deliver audio and the TV does all the video upscaling.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection