on 07-11-2021 20:03
Having constant issues with catch-up and on demand. I.e. bbc iplayer, catch up from channels. Freezing, losing volume, going into what looks like slow-mo and having to reboot daily. Have reported this only to be told there’s no issue in my area, there clearly is, it’s a fault occurrence. Requested an engineer visit to replace hardware, was told that wasn’t necessary yet I’m still having issues! Not good enough. £100 a month for tv services I cannot use.
Answered! Go to Answer
on 20-11-2021 11:17
Hello @LauraKowles,
We are unable to give this information out on a public thread, did you manage to find the appointment?
Many thanks,
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on 20-11-2021 12:04
Yes thanks, he came yesterday and resolved the issues
on 22-11-2021 12:08
Hi Lauraknowles,
That's great to hear. Thanks for updating the public thread 🙂
Please do let us know if you need anything else
Beth