on 25-07-2021 15:23
There are no Sky Sports red button channels available on Sky Sports Golf through either my V6 or TiVo boxes. Just a ‘no interactive channels message’ but currently Sky have at least 3 extra red button channels up.
on 03-08-2021 11:41
Which event, and on which channel, do you think there should have been additional red-button streams?
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on 03-08-2021 12:13
All Sky sport channel as advertised on the channels.
on 03-08-2021 12:17
Thank you for telling me this @DnTmag.
Can you please confirm which sky channel you are trying to access? Can you also confirm whether it works on any other channel that aren't Sky channels? Then I can get this investigated for you.
Many thanks,
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on 03-08-2021 12:28
Yes, ie BBC, ITV and all other channels that have a red button selection apart from sky sports channels.
on 03-08-2021 12:28
For information only.
Looking at the upcoming Sky Sports programs on the Sky Sports Listings page the only programs due to be shown on the red button in the next week are for the WGC-FedEx St. Jude Invitational on the Sky Sports Golf channel Thursday to Sunday inclusive.
After that the only red button sports are Championship fixtures on Tuesday 17th and Wednesday 18th August (screen shot below)
on 03-08-2021 12:48
What I meant to point out was that all channels that give a red button option do work correctly but the sky sports channel that offer the red button selection do not, all I get is a blue coloured screen with sports people on and the information that there are no interactive channels available as previously reported.
on 03-08-2021 13:02
@DnTmag wrote:What I meant to point out was that all channels that give a red button option do work correctly but the sky sports channel that offer the red button selection do not, all I get is a blue coloured screen with sports people on and the information that there are no interactive channels available as previously reported.
Ah-hah!
The blue-coloured screen you've described is Sky's holding page for when your red button service is technically working fine but there's no content being provided at that time.
If, during a sporting event where there should be additional red-button streams you're still getting this holding screen, that's a different issue. Unfortunately, until such time as this happens, there's not much can really be done to progress this.
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on 03-08-2021 14:10
When I’ve been watching golf on sky sports channel 515 and the commentators advise that golf from other competitions are available via the red button I press said button and all I get is the “holding screen” and nothing else. If this is a separate problem completely then what can be or is being done to resolve this problem?
on 03-08-2021 14:22
Hi @DnTmag thanks for posting.
I am sorry to hear you're having issues with the red button option. I am going to forward the link to this thread to some colleagues, to see if we can shed some light on this.
Regards
Lee_R
on 03-08-2021 14:38
Thanks