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No On Demand or Catch Up

Dot8
Joining in

on ‎04-02-2022 14:55

Since our new service was installed we have not had on demand or catch up on either of our boxes. We get an error message V273

Call centres send out  engineers who say there is no fault in the equipment and that it is an account issue

Any help would be appreciated

regards

 

Dot8

 

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21 REPLIES 21

Dot8
Joining in
In response to japitts

on ‎12-02-2022 20:35

Hi

Yes all other services are fine BBC I player,YouTube etc

regards

Dot8

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Alex_RM
Forum Team
Forum Team
In response to Dot8

on ‎15-02-2022 09:30

I am sorry for any inconvenience this is causing Dot8,

 

I can see from our side that we have raised a fault ticket and are investigating this for you. 

 

Alex_Rm

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