I have a sony bravia 2 years old no problems ,first of all do you have your normal aeriel connected to your tv as well, some tvs need to go through freeview setup to register. If thats ok then try the tv settings av settings and change inputs from auto to always on. check bravia sync is enabled .
I have a 5yr old Sony Bravia and I’m regularly losing the picture from my V6 box. I have to swap hdmi ports on the tv to get a picture, not an ideal solution but quicker than turning everything off. When are Virgin going to fix this as the TiVo box never had this problem.
I’m not sure how the problem can be Sony’s, they couldn’t really have made the TV compatible with the V6 box when the TV was produced 5years ago, long before the box was even thought of. Surely it’s Virgins problem. Strange how I’ve never had a problem with my previous boxes on this TV.
Well this is unexpected! 11 months after I created this query things seem to have suddenly righted themselves and the problem is fixed. A software update I assume but unsure if it was VM or Sony but regardless am happy!
When I had my old TiVo changed for a V6 box a couple of months ago the install tech did warn me of possible problems with my Sony Bravia tv. Sure enough I get an on screen warning of ‘unsupported signal’. Sometimes with audio but no video, sometimes nothing at all.
So far I have always been able to resolve the problem by simply turning the tv on and off a couple of times.
Still a PITA but better than rebooting the box or unplugging cables. Good quality hdmi cables and tv software up to date.
One would have thought that someone could have come up with a fix for this by now.