Netflix was working fine on our new TiVo box but now when trying to open from fav app page we get Netflix in Centre if screen then reverts back to fav page. Tried turning off, rebooting but no luck been two days like this now.
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Hi Gary1882, thanks for your post.
Sorry for the trouble you've had with Netflix on your new TiVo® box
Have you been able to check for related known issues on our service status page: virg.in/service? If you sign in from there you can also run tests on your equipment which may offer a solution.
If there's nothing communicated that could be causing the problem don't hesitate to let us know so we can take a further look.
Alternatively you can text our cable-care team on 07533051809 (8am - 7pm Monday - Friday) or give us a call on 150/ 0345 454 1111.
Please keep in touch.
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