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Joanna_VMC
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Message 41 of 44
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Re: Netflix Channel Keeps Displaying

I believe all of these "solutions" are in fact "work-arounds".  I don't want to have to keep signing in and out of Netflix, nor turning the box off and on.  A solution is when the underlying problem is resolved - which it clearly isn't, and the responsibility for solving it sits with the service provider to whom we are all paying money for their service - Virgin.  Rather like the continually illuminated blue wifi light on the router....still waiting for that to be solved too.

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smartcarbits
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Message 42 of 44
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Re: Netflix Channel Keeps Displaying

Ok

Hope the company can help out eventually.regards 

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oracle57
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Message 43 of 44
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Re: Netflix Channel Keeps Displaying

Has this problem not been fixed yet?  Over the past week we have been getting Netflix pop up over our channels we are watching numerous times.  We don't use Netflix or ever have, nor do have an account to sign out of.  Rebooting whilst halfway through a recorded film does not make for good viewing.

What are VM doing about this issue?

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Forum Team (Retired) Josh_RW
Forum Team (Retired)
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Message 44 of 44
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Re: Netflix Channel Keeps Displaying

Hi oracle57,

 

Thanks for posting!

 

I'm really sorry to hear you're having trouble with this.

 

Our technicians are still working on a fix for this issue. As soon as we get an update we'll let the Community know.

 

All the best

 

Josh


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