We are having the same issue with tv interrupted by Netflix display...although the tv sound remains . We have rebooted and turned the whole box off waited then put it on ....a temporary solution but problem recurs. Any more permanent suggestions would be very welcome . Thanks
Mine is also a v6 box and this is now happening more frequently.The only way i can get tid of netflix ads while trying to watch and hearing normal tv channels id to reset the box which is very frustrating especially if you are watching a show.
Take note. Had my new v6 box about 5 weeks. It is fantastic in every way. Very very fast and lots of extra features etc. All searches and I player etc almost instant when used. 6 channel recording great at ime when the programmes are set early and over run 2 mins etc, never a problem again with message programme will be clipped. Only prob I have has is the Netflix interruption which I hope is now gone now I am signed off. Upgrade only cost me one off fee around £20. Dont wait go for it.