on 10-12-2021 21:41
my tv says check signal cable ,done that still the same
on 10-12-2021 23:32
That's not an error message a TiVo/V6 tends to generate, which makes me suspect it's a TV error. That in turn would point at an HDMI problem - have you tried another cable or port on your TV?
Any error generated by your VM box will have an error code/number with it.
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on 13-12-2021 09:23
Good morning @Colinrudd1954.
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you are having some issues with your TV services.
As advised by Japitts, this does sound like a TV issue instead of a problem with the virgin media box.
How are things looking since your post?
Kind regards,
Zak_M
on 14-12-2021 17:40