cancel
Showing results for 
Search instead for 
Did you mean: 

Move box same room

paulae1980
Joining in

Hi - I want to rearrange my living room and move the tv from current wall to different wall - the white box with aerial that feeds into the virgin box will need to be moved too - do I need to get a virgin engineer to do this or can it be done myself? 

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi paulae1980,

You'll need to arrange for a VM engineer. The good news is the non fault call out charge for this work has been reduced from £99 to £25.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

David_Bn
Forum Team
Forum Team

Thank for your post on our Community Forums and a very warm welcome to you @paulae1980,

 

If you would like to arrange a visit from our team to have this arranged, feel free to come back to us and we'll seek to organise this with your via our private messaging feature

 

Kindest regards,

David_Bn