Thanks for taking the time to post and I'm sorry to hear about this.
Have these episodes appeared on your V6?
If not we'll need to get this raised for you.
Hope to hear from you soon
New around here? To find out more about the Community check out our Getting Started guide
Thanks for getting back to me.
I can see there are two V6 boxes, are these episodes missing from both?
I have also sent signals down to these boxes so please reboot by the mains and let me know if there's any change.