Just gone from a TiVo box to a TiVo 6 box.

[Cazzel]

I just went from a TiVo box to a TiVo 6 box but when trying to watch channel 4 or 5 on catch up it says I need to subscribe and upgrade? Help. Rang Virgin but got nowhere.

[japitts]

Just to clarify, BBC, ITV, UK-TV & Sky CatchUp works fine?

[Cazzel]

No, it’s the same on ITV, 4 and 5. BBC is ok via the iplayer. 

[Zoie_P]

Hi @Cazzel, 

Thank you for your post and welcome to our forums 😊

I am sorry you have been having issues with your V6, can you let us know if you are still having this issue? I have checked our systems and all looks okay.

Zoie

[Cazzel]

Things seem to be working now thank you. 👍🏻