on 27-02-2021 20:15
Basically the V6 box downstairs is connected to the hub via ethernet. However I now need to use that ethernet connection directly into a DVR for home CCTV which means the V6 box no longer has an internet connection.
How do I now connect the V6 box wirelessly to the SuperHub WiFi please?
Or can't you?
Answered! Go to Answer
on 27-02-2021 23:25
Remove the ethernet cable from the V6.
1. Select Help & Settings on the Home screen.
2. Choose Settings.
3. Select Network.
4. Choose one of the available options.
• Connect to the Virgin Media TV service now
Normally, you won’t need to choose this option as your box connects to the network automatically every few hours. But if you choose to connect
manually you’ll be able to see the status of the connection. While your box is connecting, you can still watch live TV, set up recordings and search
for shows.
• Change Network Settings
From here, you can change or update your WiFi settings.
Enter the SSID and password from the base of your router, and the V6 should connect.
From there you can also
• View network status
View details about your network connection.
• View Network Diagnostics
Test your connection and run tests related to your network.
on 27-02-2021 23:28
Do you not have other Ethernet ports on your router?
On your V6, follow Home > Help & Settings > Settings > Network.
If an Ethernet cable is connected to your V6, that takes precedence over WiFi. So you'll need to unplug the cable to access the WiFi options.
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on 27-02-2021 23:25
Remove the ethernet cable from the V6.
1. Select Help & Settings on the Home screen.
2. Choose Settings.
3. Select Network.
4. Choose one of the available options.
• Connect to the Virgin Media TV service now
Normally, you won’t need to choose this option as your box connects to the network automatically every few hours. But if you choose to connect
manually you’ll be able to see the status of the connection. While your box is connecting, you can still watch live TV, set up recordings and search
for shows.
• Change Network Settings
From here, you can change or update your WiFi settings.
Enter the SSID and password from the base of your router, and the V6 should connect.
From there you can also
• View network status
View details about your network connection.
• View Network Diagnostics
Test your connection and run tests related to your network.
on 27-02-2021 23:28
Do you not have other Ethernet ports on your router?
On your V6, follow Home > Help & Settings > Settings > Network.
If an Ethernet cable is connected to your V6, that takes precedence over WiFi. So you'll need to unplug the cable to access the WiFi options.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 27-02-2021 23:28
on 28-02-2021 16:23