Menu
Reply
  • 2
  • 0
  • 0
misheemoo
Joining in
230 Views
Message 1 of 5
Flag for a moderator

Hayu keeps crashing

Hayu keeps stopping numerous times throughout different shows. You then have to go back to finding the shower you were taking and then forwarding to wherever it was you were at! Checks on home say Internet etc is all good, have rebooted the hub but this doesn't always work and surely this isn't supposed to be done numerous times each day especially when it's only been on 30 seconds . Any help much appreciated Michelle 

0 Kudos
Reply
  • 1.19K
  • 69
  • 104
Forum Team
Forum Team
201 Views
Message 2 of 5
Flag for a moderator

Re: Hayu keeps crashing

Hi misheemoo,

 

Thank you for reaching out to us in our community.

 

I am sorry to hear that Hayu keeps crashing, how are you watching this, via the app or on a laptop/ computer?

 

Kind regards

 

Paul.

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
misheemoo
Joining in
194 Views
Message 3 of 5
Flag for a moderator

Re: Hayu keeps crashing

Hi Paul 

Thank you for getting back to me, I am using the hayu app via the virgin V box on the TV.

Many thanks for any assistance you can offer.

Regards Michelle 

0 Kudos
Reply
  • 1.19K
  • 69
  • 104
Forum Team
Forum Team
188 Views
Message 4 of 5
Flag for a moderator

Re: Hayu keeps crashing

Hi Michelle,

 

Thank you for coming back to me.

 

I would like to invite you into a private chat so I can can have a deeper look into this for you.

 

I will send you an invite shortly, please click on the purple envelope to accept.

 

Many thanks

 

Paul.

0 Kudos
Reply
  • 3
  • 0
  • 1
jojo6969
Joining in
7 Views
Message 5 of 5
Flag for a moderator

Re: Hayu keeps crashing

Hi hayu keeps crashing for me too and I'm using a virgin box

0 Kudos
Reply