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Saund23
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HD keeps cutting out

Black screen appears periodically, only on Hs stations, normal channels are not affected

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ozsat
Wise owl
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Re: HD keeps cutting out

Are you using the VM supplied HDMI cable and ensure tv firmware is up-to-date?

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V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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Saund23
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Re: HD keeps cutting out

Not sure about hdmi cable, but it is connected via Samsung smart box

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Forum Team (Retired) Craig_D
Forum Team (Retired)
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Re: HD keeps cutting out

Hi Saund23

 

Welcome to the Community, I'm sorry for the problems you've been experiencing with your TV service recently.


Testing the box from our end shows no errors, I hope that means things have improved since your post? If not, get back in touch and we'll do what we can to assist.


Talk soon
Craig
 


New around here? To find out more about the Community check out our Getting Started guide


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Saund23
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Re: HD keeps cutting out

My v6 box was rebooted (not by me) and that appears to have fixed the problem 

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