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tedl
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Message 11 of 22
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Re: HD channel defaults for guide

Hi Irene,

I read your post as I am also surprised that this is not possible. I am also surprised at the poor attitudes of the other two posters. They seem to take any criticism about Virgin as a personal insult.

I believe that this issue is an omission by Virgin that could easily be corrected by a software update. I have just moved from SKY and I am surprised that there is no simple default setting for HD channels.

I hope that you get better treatment in the forums in future! 

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Irenec
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Message 12 of 22
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Re: HD channel defaults for guide

Thanks for your support Ted, good luck in this forum, I won't be posting again but felt I had to reply to your post .
Thanks
Irene
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boomish69
On our wavelength
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Message 13 of 22
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Re: HD channel defaults for guide

That’s not a helpful reply is it Ernie, Irenec’s post was polite and simply said in their opinion, this is exactly what a forum is for and they are saying this is in incorrect because they feel this will be a popular opinion and desire by many people that don’t want to press three numbers every time they want to look at the guide. They did not say everyone else was simply Virgin are missing a trick.


I come from an era having to get up and switch the TV to one of three channels but that doesn’t mean I still want to, I also found this thread because I’m searching for a way to change the HD option as default ! This verify’s the post is possibly a popular question by many Virgin box owners, how many have some kind of HD screen now, I would say the majority of home owners!

Lets be a bit more harmonious and less quick to criticise others.

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boomish69
On our wavelength
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Message 14 of 22
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Re: HD channel defaults for guide


frank_gm wrote:

Irenec wrote:
Oh very sorry to you both, I thought this was a forum to ask questions and give opinions, obviously this is only the case if they are the same opinions as your own.

Exactly, it is a forum for giving one's opinion and, in return, others will respond with their own opinions.

It would appear that you are the one who cannot tolerate anyone disagreeing with your views.


The poster did not say they could or couldn’t tolerate some disagreements, just that they believe this to be a popular desire of many users, which I    agree would be nice to have and hence how I found this thread after a search, if you cannot  add anything positive then don’t bother posting, you just put people off from asking questions.. Happy Christmas everyone..Smiley Happy

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mark_a_carpente
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Message 15 of 22
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Re: HD channel defaults for guide

Nice to see there are still people being un-helpful on here then just because something "doesn't bother them"

Personally I think it would be useful if the TV guide and the mini guide remembered whatever setting you wanted. I would like them to stay set on my favourite channels until I change it or if you wanted HD channels only or sports etc etc. Can't imagine it would be all that hard to change something in a software update so it stayed where you set it. Also it's annoying that the TV guide will stay on HD or favourites after pressing the blue button until you change channels then it goes back to normal

Just my thoughts, being constructive, making it better, not just being argumentative or whatever for the sake of it like some

 

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B3nuk88
On our wavelength
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Message 16 of 22
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Re: HD channel defaults for guide

I would like to see this feature also! I’ve been a long time virgin customer since the early 00’s when it was telewest, but have also used sky tv in that time and even years ago they prorititsed the hd channels on the guide, I understand bbc/itv does not do regional content, ie; local news on the hd channel and so can live with the standard channel there but surely it makes sense to atleast have the option of setting the higher quality hd channels as the default option for viewing! Hopefully in the not too distant future there will atleast be the choice Smiley Happy

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Superuser
Superuser
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Message 17 of 22
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Re: HD channel defaults for guide


@B3nuk88wrote:

I would like to see this feature also! I’ve been a long time virgin customer since the early 00’s when it was telewest, but have also used sky tv in that time and even years ago they prorititsed the hd channels on the guide, I understand bbc/itv does not do regional content, ie; local news on the hd channel and so can live with the standard channel there but surely it makes sense to atleast have the option of setting the higher quality hd channels as the default option for viewing! Hopefully in the not too distant future there will atleast be the choice Smiley Happy


VM's system is a little different in that it is run from the regional cable headends & not from a satellite. Sky boxes work on postcodes with a different NIT for each region & each box type. VM's system uses the same headend NIT for both HD & non HD boxes, so until all the non HD boxes are removed a full on channel swap is not going to happen.

Having said that, a new facility is being tested that will make it easier to change between HD & non HD varients.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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B3nuk88
On our wavelength
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Message 18 of 22
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Re: HD channel defaults for guide


@nodrogdwrote:

@B3nuk88wrote:

I would like to see this feature also! I’ve been a long time virgin customer since the early 00’s when it was telewest, but have also used sky tv in that time and even years ago they prorititsed the hd channels on the guide, I understand bbc/itv does not do regional content, ie; local news on the hd channel and so can live with the standard channel there but surely it makes sense to atleast have the option of setting the higher quality hd channels as the default option for viewing! Hopefully in the not too distant future there will atleast be the choice Smiley Happy


VM's system is a little different in that it is run from the regional cable headends & not from a satellite. Sky boxes work on postcodes with a different NIT for each region & each box type. VM's system uses the same headend NIT for both HD & non HD boxes, so until all the non HD boxes are removed a full on channel swap is not going to happen.

Having said that, a new facility is being tested that will make it easier to change between HD & non HD varients.


That’s interesting to know! Thanks for the reply Smiley Happy 

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frank_gm
Community elder
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Message 19 of 22
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Re: HD channel defaults for guide

As regards my use of the words "irrelevance" and "more important things" above, I stand by my comments as, is obvious to anyone reading these forums over the last few years, anytime VM change/upgrade their software it almost invariably results in more faults.

Some major "upgrades" to the Tivo software have been a disaster with numerous posts complaining about them.

For example, TV Anywhere was buggy but was replaced by by something that doesn't even provide the same level of service as previously.

I think that I can live without any more attempts by VM to change/upgrade their software.

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
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deans6571
Super solver
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Message 20 of 22
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Re: HD channel defaults for guide


@frank_gmwrote:

As regards my use of the words "irrelevance" and "more important things" above, I stand by my comments as, is obvious to anyone reading these forums over the last few years, anytime VM change/upgrade their software it almost invariably results in more faults.

Some major "upgrades" to the Tivo software have been a disaster with numerous posts complaining about them.

For example, TV Anywhere was buggy but was replaced by by something that doesn't even provide the same level of service as previously.

I think that I can live without any more attempts by VM to change/upgrade their software.


.....I'm not so sure on that one. Smiley Very Happy

I actually think the VM TV Anywhere app now provides slightly more functionality in that I now seem to be able to use the remote within the App to control the V6 even though its not physically connected to the network via ethernet cable (which was a requirement for the older TiVo). I will admit though that so called "upgrades" do tend to break more stuff than they fix!!!!

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