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From... episode 3

Corinneangela
Knows their stuff

on ‎01-08-2022 13:18

Is anyone having issues trying to watch From, episode 3? It starts OK, runs for about 5 mins then get 'sorry this is not available currently'?

I have rebooted the box, tried several times to watch it, but no success grrr. I haven't tried later episodes as I want to watch 3 before moving to next episode.

 

 

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24 REPLIES 24

newapollo
Very Insightful Person
Very Insightful Person

on ‎01-08-2022 16:47

Hi @Corinneangela 

I've just tested episode 3 via catchup on my 360 and it played without any issues for 20 minutes (that's when I turned it off)  I've actually been recording the series but not watched any of it yet.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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japitts
Very Insightful Person
Very Insightful Person

on ‎01-08-2022 17:32

On my V6 I can replicate this behaviour. Wait here, and the forum team should be along to (hopefully) raise this as a fault. It may take a day or so, but should save you a painful phone call.

As an aside, and potentially related, E4 plays fine but the "loading" spinner doesn't disappear - and also E3 is the only episode to not be available in HD.

Forum team, over to you...

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Corinneangela
Knows their stuff
In response to newapollo

on ‎01-08-2022 17:37

Still doing the same on my V6, and replicated by another user below. Please check on a V6, thanks.

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Roger_Gooner
Alessandro Volta
In response to japitts

on ‎01-08-2022 18:21

It's a streaming glitch as you can fast forward past the problem and resume watching.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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japitts
Very Insightful Person
Very Insightful Person
In response to Roger_Gooner

on ‎01-08-2022 18:34

@Roger_Gooner wrote:

It's a streaming glitch as you can fast forward past the problem and resume watching.

I tried doing that, and it wouldn't co-operate. I'll try again a bit later.

Still.. the asset clearly has a problem so I'll mention this to staff team behind-the-scenes, too.

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Roger_Gooner
Alessandro Volta
In response to japitts

on ‎01-08-2022 18:38

Fast forwarding to a little past minute 5 worked for me.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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Corinneangela
Knows their stuff
In response to Roger_Gooner

on ‎01-08-2022 21:58

Thanks... the FF worked if you do it before the 5mins.

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Fox35
Up to speed

on ‎04-08-2022 11:23

Trying to watch the series "From" on Virgin box sets from Sky Sci-Fi channel. However, all episodes available except ep.3. Why is this?

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Corinneangela
Knows their stuff
In response to Fox35

on ‎04-08-2022 12:12

I had that at first, then the next day it appeared. Oddly it did not have the 'HD' next to it in the list as all other episodes did. Then, as stated earlier, it was stopping at 5 mins, which FF did 'fix'. Maybe they removed epi 3 due to it being bust. Perhaps admin will come along and explain.

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