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Carolanne18
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Flickering black screen

Had virgin installed yesterday and Netflix worked but the tv channels didn’t work so another engineer came out today and said the box I have is to old ( when I told him it was only installed yesterday he was speechless ). He installed a new v6 box and now the tv screen is black and will flicker on and off every few minutes to the virgin home screen (for 1 second) there also is no sound. He then tells me my tv isn’t an up to date tv, it is a Samsung plasma tv. Can anyone help me?

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michaeldavis
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Re: Flickering black screen

Try plugging the HDMI cable from the V6 box into another HDMI input on your TV.

You can't learn anything from a mistake until you admit that you've made it.
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