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Attw92
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Eurosport 4K

Hi I have trying to watch the tennis in 4K as it was advertised on the home page of the virgin box but I go to channel 521/522 to watch either channel and press red button but nothing comes up to do with 4K it’s just the Eurosport player. I’ve got the top package which is said to eligible for the 4K. Is there something that I’m missing?

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dante01
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Re: Eurosport 4K

There's an existing thread reporting the same or similar issue here:

https://community.virginmedia.com/t5/Virgin-TV/4K-Eurosport/td-p/3734780

 

I myself haven't experienced this and gain instant access to the 4K UHD stream via the red button.

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AndrewM2
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Re: Eurosport 4K

I have exactly the same problem

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Forum Team (Retired) Louise_F
Forum Team (Retired)
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Re: Eurosport 4K

Hi Attw92 and AndrewM2

Welcome to the Community and thank you for posting.

I'm sorry to hear you are experiencing some issues with not being able to watch the tennis in 4K.

Do you have your V6 with 2160P set in the video settings?

How is your V6 connected to your broadband and is the connection stable and fast?

Speak soon,

Louise

 


Forum Team

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