on 18-02-2021 07:43
I self installed second V6 box installed on Tuesday and on demand has not worked since it’s been installed. I am getting the error code V202.
I have logged it with customer service and they told me to call back in 48 hours. Really?
on 18-02-2021 08:37
Did C/S say they'd raised a fault case?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 18-02-2021 10:36
I believe so. How do I check on the issue?