Error code PR 5

[rdnw40746]

Hi

What is error code PR5 please 

[japitts]

In what context?

What are you doing when this error is presented?

[newapollo]

Hi rdnw40746,

Are you trying to program a sound bar/AV receiver?

If so leave your V6 box on, but turn off your TV and any other equipment that uses the AV until you pair it with the V6

This link will explain how to set up the AV -   Control your AV devices using your Virgin TV Remote  just scroll to that section.

Here's a list of AV codes Virgin AV Codes 

Hope that helps

[Gareth_L]

Hello rdnw40746

Quick message to see how you got on with the advice given above 

Have you been able to set the Soundbar okay?

Gareth_L