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AdamMarslan
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Message 41 of 97
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Re: Error c119

The most annoying thing is being left in the dark with no official explanation or any updates as to what's happening. It's understandable that these things can happen, but it's terrible customer service not to at least keep us informed, that's quite inexcusable. Shame on you virgin.
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bobtrue56
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Message 42 of 97
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Re: Error c119

Its a new day and its fixed ..............at the moment Smiley Very Happy

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Eviman42
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Message 43 of 97
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Re: Error c119

Day 3 still no call back from Virgin trying again and looking like its gonna work no c119 error
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MartinEastwood
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Message 44 of 97
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Re: Error c119

So this morning I unplugged the TIVO & waited 30 seconds and plugged back in,  it went through the installing process and rebooted on its own, the screen went black for  a few seconds then asked me to press  ok to continue and hey presto  - I have TV !

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countyexile
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Message 45 of 97
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Re: Error c119

Mine now working after 15 hours and countless reboots.

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Pdryburgh
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Message 46 of 97
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Re: Error c119

Lucky you, mines still not working this morning and that's since Wednesday. Last night I was told I would be called back today and visited today nothing yet. I called in they said that was wrong nobody would be out and that it is being resolved now. The same line I was fed on Wednesday. 10 more days in which I can cancel though, always a bright side
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Tycow
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Message 47 of 97
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Re: Error c119

Mine has finally started working...!
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Roobin
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Message 48 of 97
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Re: Error c119

Absolutely no change from before. Same error. Same non-working TV box.Same lack of contact from Virgin. Same dissatisfied customer feeling more and more like cancelling Virgin's service.

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palmer_44
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Message 49 of 97
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Re: Error c119

mine doesn't even get to that stage , just flashes lights and says starting up.

 

 

virgin customer support is shockingly awful. just lies , lies  and more lies.

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palmer_44
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Message 50 of 97
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Re: Error c119

people with c119 message , check the aerial lead that's supplied , ours had a broken pin .